Track Your Order

Your tracking link is in the shipping confirmation email we send as soon as your order leaves our warehouse. Click it to see live updates.

No email?

• Check your spam or promotions folder for an email from Mugsy.
• If you created an account, log in to see your order status.
• Still nothing after 4 business days? Email support@mugsymasks.com with your order number and we will send it over.

Tracking not updating?

New tracking numbers can take 2-4 business days to show their first scan. Packages often move without a scan for a few days while in transit between carriers. That is normal.